Tenants

Renting a property can be a stressful task, and we here at Lotus Homes hope that we can assist in finding your next rental property as smooth a process as possible. We have a variety of properties constantly coming available across the Peterborough and Stamford areas and so are sure we can find something that meets your needs and budget.

 

If you require advice on the best area for you then our team is on hand to give you all the assistance you need. Our lettings team will take details of your requirements and send you matching properties by email and even SMS, giving you the edge to catch the ideal property for you in the fast moving rental market.

 

Why not take a look at our current rental properties, or get in touch with us so that we can contact you as soon as new properties become available.

 

TENANCY FEE'S

Holding Deposit – 1 Weeks Rent

Deposit – 5 Weeks Rent 

Late Rent Default fee - Daily charge of interest set in line with the current Bank of England's base rate +3% once 14 days in arrears.

Loss/Replacement of Keys/Security device - Up to £50.00.

Tenancy Amendments (at Tenants request) - £50.00.

Early Termination Fee - £240.00.

Pet Clause Addition - £50.00

Damages during Tenancy – At cost.

Breaches in Tenancy – At cost.


 

Existing Lotus Homes tenants:

 

To report general maintenance issues please use the Report Maintenance Issue tab on the website Home page.

 

Out-of-hours Emergency contact: 01778 704494 - Please leave a message detailing the issue and you will be called back immediately if the issue meets the Category 1 criteria - Please read below before contacting the Emergency contact - An emergency is determined as an issue that requires immediate attention (Category 1) as it may cause danger to life or damage to the property. Emergency issues: Burst pipe, gas leak or security issue.

 

Category 1 - Immediate danger:

    Fire - Call the Fire Service 999

    Gas Leak - Call the National Gas Emergency Service 0800 111 999

    Electrical safety - Call out out-of-hours number

    Break-in - Call 999

    Property not secure - Call our out-of-hours number

    Burst pipe - (Exterior) Call Anglian Water 03457 145 145.  (Interior) Call our out-of-hours number

 

Category 2 - Urgent repair: Report during office hours (9:30am-3:30pm Mon-Fri) or via the Report Maintenance Issue Tab:

    A minor leak from pipework or the roof

    Loss of heating / Hot Water

    Oven/Hob failure

 

Category 3 - Non-Urgent:      All other maintenance issues Please report using the Report Maintenance tab or email info@lotushomesltd.co.uk